Privacy Policy

Last updated: April 16, 2026

1. Information We Collect

Memorai collects minimal data necessary to provide our service:

Account information: Email address and name when you sign up via Google OAuth or email registration.
Payment information: Processed securely by Stripe. We do not store credit card numbers, CVVs, or full payment details on our servers.
Subscription status: Your current plan and billing cycle to manage license access.
Device information: macOS version and machine identifier for license validation only.

2. Information We Do Not Collect

We do not log your browsing activity within Memorai.
We do not record screenshots, keystrokes, or screen content.
We do not track which AI services you use or what you type into them.
We do not sell or share your personal data with third parties for advertising.

3. How We Use Your Information

To authenticate your account and verify your subscription.
To process payments via Stripe.
To provide customer support.
To send essential service communications (billing receipts, account changes).

4. Third-Party Services

We use the following third-party services:

Google OAuth: For account authentication. Subject to Google's Privacy Policy.
Stripe: For payment processing. Subject to Stripe's Privacy Policy.
Supabase: For database and authentication infrastructure. Subject to Supabase's Privacy Policy.

5. Data Security

We implement industry-standard security measures to protect your data. All communications are encrypted via TLS. Payment data is handled exclusively by Stripe's PCI-compliant infrastructure.

6. Data Retention

We retain your account information for as long as your account is active so we can provide the Service. We store this data securely and will never sell or share it with third parties for advertising or marketing purposes. Data retention may be extended where required by law or for legitimate business purposes (e.g., billing records).

7. Your Rights

You have the right to:

Access the personal data we hold about you.
Request deletion of your account and associated data by emailing memorai.help@gmail.com .
Opt out of non-essential communications.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or in-app notification.

9. Contact

For privacy-related questions, contact us at memorai.help@gmail.com .